Showing posts with label sales knowledge. Show all posts
Showing posts with label sales knowledge. Show all posts

Tuesday, August 28, 2012

TIPS FOR SUCCESSFUL BIDDING : What to do and what not to do.




Just hope that someone finds my...
Hope that someone finds my...
Just hope that someone finds my..."MESSAGE IN A     BOTTLE"

..The Police

That will indeed be extreme i.e. you are so screwed up with your sales targets and actual results that you send a ‘message in a bottle’[ by the way did you know that Sting actually sent a message in a bottle..No? Well I’ve never heard of it too]. So now that I have your attention, let me give you some juicy and tender tips which if you know will boost your changes to win the tender. . Now, I don’t say win the tender but your chances to win it. And for those who are coming in just now, please note we are talking of Government and Public Sector Tenders.All these are stand-alone tips and this means you can do all or do one..it won’t matter excepting your chances will be enhanced to the same level.

So ready friends, here we go then:-

1. You may not have prepared the tender..maybe your sub-ordinates prepared it, maybe your boss prepared it..whatever. Do insist on your complete copy compiled exactly like the original. Go through the copy and and check if you understand each and every sentence. The key word here is understand  not agreement with. If say, you do not understand a particular sentence in the context, ask who prepared it continuously till you understand. Check the commercial terms basics. If the project is a big one and likely to take up time, checkup whether you have made your battery limits clear

2. Go through the RFP and ensure that your bid is exactly like it. Say, in the qualification criteria, there is a small hitch in your documents, make up a number ( two is enough) of replies if this is pointed out. Let us assume that you are 90% sure it will not come up, still do not ignore it.

3. If the ad says the closing time is within 1400 hours and you find that one tender has been dropped, yours is going to be no 2 then wait in the boss's office. Drop your tender in at the stroke. Say at 10 minutes past, somebody turns up huffing and puffing, he missed the bus and had to run…dept says well…but you say no.. stand in the way but if the department wants to allow him. You also allow but say that you’ll make a note in a semi-serious manner. All these varies actually depending upon your relationship strengths in the department. If you find that the tender's postponed at the last minute, go back with the tender collecting a copy of the notice. Do not drop the tender before time cos baby, that's what losers do.

4. The tender opening process. Don't try to say" Please once more" twice. You need to have your own shorthand system ready to note down the salient points. During the techno-commercial, ask questions to get to know your competitor's bid. You are entitled to know. Not everything needs to be noted down

5. The Ace card : Most Indian firms send their junior most people to tender openings which is an ace-in –the –hole card for you in two ways. You are the General Manager, and you are there whereas your competitor has only two Sales guys. The Boss-man has to be there-it is probably his office in the first place..he will love you. He won’t say anything but you and him are more similar in experience etc. and you are showing him respect. That’s an ace right down the middle: an enormous plus in your favor.  What you say or do will carry more weight now. Experience counts however but what if the boss is very close with the your competitor’s boss, sometimes it may not matter. Make it matter or give a complicated explanation to something which the other guys cannot participate in.

6. The tender opening of part 1 is complete. Everyone will start signing on the papers opened. They will bring a sheet to you to sign as the rep of your company. Here, refer back to point 3, and jokingly say that you are going to write a note, how X party was late and write it. Sometimes it is not necessary, but all those can be learned only with time.

Shake hands again, make small talk and then take your leave. Ensure your competitors leave before you
So next time we will see what is the next part ..For fun lets consider this day as Day 01. (Here day means calendar day, not a working day)

Bye then, till the next time
BILBO

NB: I don’t know what your philosophy of tendering is dear reader but mine is “ GET THE JOB AT ALL COSTS”. But no one can do that . Even DiMaggio’s streak had to end, so just add this line” IF I DON”T GET IT , I’LL ENSURE THAT NO OTHER S.O.B. GETS IT”. I have told you this because my blog posts will move as per that line. You should be knowing this beforehand, that’s what I feel.
Bye till the next time




Monday, June 25, 2012

Prologue: (Indian Public Sector business)



Some commonly used abbreviations



NIT: Notice inviting Tender
EMD: Earnest Money Deposit
ICB: International Competitive Bid    NCB: National Competitive Bidding
RFQ: Request for Quotation  

RFP: Request for Proposal
P&F: Packing and Forwarding
DGSD: Directorate General of Supplies & Disposals (Under the ministry of Commerce and Industry)
ST: Sales Tax   CST: Central Sales Tax
IC : Interchangeability Certificate

These are some abbreviations, which you will come across when you do business with the Indian Public Sector. It is an irony that the very rules, which were, enforced for transparency in Public Sector dealings have now become the bane of the Public Sector, for you can take advantage of them if you wish to.

It should not be assumed that the Indian Public Sector is totally corrupt. It is nothing like that. Corruption is a way of life in the states but not in the centrally administered Public Sector Units. If fingers can be pointed to the Public Sector then it is only in the respect that they are bound and tied by the lowest rule, even if they are well aware that the lowest party got through the technical scrutiny only based on assumptions.

What is true is that the Public Sector Officers remain confined to their departments. If  the maintenance department and the planning department have got some overlaps, no one co-operates officially because “it’s not my job”. This attitude and the so called transparency attitude are now the major woes of the Indian Public Sector. As a reputed Materials Manager once told me “As per the existing rules, we can remove our clothes. But if you think that we are going to show you our briefs, you got another think coming”. Bully for him.

In this section, I’ll guide you through the quagmire of doing business with the Indian Public Sector, but never in a negative way. The State Government departments.... They are beyond salvation now. What do you say about the Chief Engineer of a WB State department who on asked to state the reason for the discrepancy of  official treated water figures and actual treated water says that he will be risking his pension if he makes public the figures for the public works that his department has done. All this in a linked in discussion forum, too. And this gentleman is now looking for a consulting position (after his impending retirement) abroad in the US(probably where his sons or daughters are settled) so that he can pass on his expertise in showing 1 equals to 2, to his US bosses.

Here I conclude this prologue, friends with the hope that you will like it.
It is not my intention to thrill or educate but only to tell you what you will be able to find yourself but at the cost of time. The novel, the plot of which, is outlined here. starts from my next post.
Till then,
It's 
Merci et Adieu
Bilbo